Help centerDelivery, weather, refunds, what's included — the questions our customers ask most.SetupHow to set up a jumping castleStep-by-step pre-event checklist for vendors and self-collect customers.SafetySafety rules for the dayAdult supervision, weight limits, and no-go zones for safe play.PoliciesCancellation & refund policyHow cancellations issue credit, when refunds are processed, and exception cases.
